VELUX Repair & Customer Service in French-speaking Switzerland

Do you have an urgent problem with your VELUX® skylight, awning, or roller shutter?

Whether it’s a water leak, damaged glass, a stuck VELUX® window, or a malfunctioning blind, Badet Fenêtre de Toit responds quickly to ensure your comfort and safety. As an official VELUX® Service Expert partner, we provide certified technicians and genuine parts, ensuring reliable and long-lasting service throughout French-speaking Switzerland.

Our repair services

  • Broken or cracked glass
  • Roof leak or water seepage
  • Stuck handle or mechanism
  • Velux window stuck when opening or closing
  • Problem with a roller shutter or built-in awning
  • Installation and Programming of the VELUX ACTIVE System

Get a free estimate for repair services

Why choose Badet for VELUX repairs?

  • Prompt response, often within 24 to 48 hours
  • VELUX-certified technicians
  • Use of genuine replacement parts only
  • Expertise in both windows and accessories
  • Free and transparent estimate before service

Schedule an immediate service call with our customer service team

Our professional installation method

Step 1
: Quick Diagnosis

A technician will diagnose the cause of the problem on-site.

Step 2
: Repair immediately if possible

Many issues are resolved on the first visit.

Step 3
: Inspection and replacement of parts as needed

If the repair requires a special order, we will handle the entire process until the issue is resolved.

Areas of operation

Our customer service team serves the entire French-speaking region of Switzerland, including:

See our services by county – free estimate

Testimonials

After a major leak, Badet responded within 24 hours. Fast and efficient service.

Laurent, Lausanne

Our stuck skylight was repaired right away. The work was professional and meticulous.

Émilie, Geneva

Punctual and professional. The job was done flawlessly from start to finish. Great result.

Lucas, Sion
Request a free quote for repair services

FAQ – VELUX Troubleshooting

We typically respond within 24 to 48 hours, depending on the urgency and location.
No, all our quotes are free and non-binding.
Our repair visits are scheduled during the week, but depending on the urgency and availability, we may be able to arrange an emergency visit.
Yes, we also repair roller shutters, blinds, and VELUX accessories.
Yes, in some cases, it is more cost-effective and sustainable to replace an old window. Our technicians will advise you on the best solution.

Contact Badet for emergency VELUX repairs

Don't let a skylight problem spoil your comfort.